We created this space to be your home on the road. We’re committed to being great neighbors and strictly enforce these House Rules to ensure the comfort and safety of our community.
NO Smoking - Smoking of any kind (including tobacco, marijuana, e-cigarettes, vape pens, and hookahs) is never allowed at this property. This applies to the entire apartment (including the balcony or patio), as well as all common and outdoor areas of the building. Our homes may be monitored with marijuana and tobacco sensors.
Checkout - All guests must vacate the home by 10am. We work hard to clean and prepare for guests. Please note that late check-outs between 11am - 2pm will be billed an additional half day’s charge at the regular room rate. Any check-outs after 2pm will be charged at a full day’s regular room rate.
Noise - At all times, our guests may not disturb their neighbors’ quiet enjoyment. In addition, guests must observe quiet hours from 9:00 p.m. to 8:00 a.m. Parties and large gatherings are prohibited. Our homes are proactively monitored with decibel sensors for compliance with this noise policy.
Occupancy – Each home has a maximum occupancy limit. There can be no more than the specified number of guests on the premises at any given time. Large gatherings are not permitted.
Lost and Found - We assume no liability for lost, misplaced, stolen, or damaged belongings, including any belongings which are left in the unit after your departure time has passed.
Pets – With the exception of service animals, breed and pet restrictions are imposed by the property management. Requests to bring a pet must be approved by us prior to booking. $50 Daily pet fee per day will apply. Pet fees are not included in the total reservation price. If you are authorized to bring a pet, an additional pet fee will be applied after the booking is complete. We have a 1 pet per home limit (Dogs and Cats Only).
Return of Fobs & Keys – All designated fobs, keys, and parking passes must be left in the lockbox upon check out. Failure to do so will result in an immediate replacement fee of up to $299.00 per item. Please alert us immediately if any items are missing at the beginning of your stay.
Security Camera - All cameras are exterior and not actively monitored. Cameras are used strictly to protect the property not to monitor guests.
Infestation - If we determines that you have brought any infestation into the unit or onto the premises, we reserves the right to charge you for any and all costs and expenses that we deem necessary to address the infestation.
Parking at Own Risk - All vehicles parked on the premises must be registered with us prior to arrival. Vehicles are parked at the risk of the owner. We shall not assume liability or responsibility for any vehicle, occupants, or contents while operated or parked on the property. PLEASE DO NOT BLOCK ANY OF THE NEIGHBORS DRIVEWAYS OR YOU WILL BE TOWED IMMEDIATELY.
Damaged or Missing Property - Guests are liable for any damage and/or theft at the unit, premises, or property caused by the guest, their visitors, or other persons present in the unit during the guest’s stay. This includes damage to rooms, fixtures, furnishings and equipment (such as towels, artwork, electronics, and kitchen equipment).
We reserves the right to charge guests for 120% of such amounts as it shall in its sole discretion deem necessary to compensate or make good the costs or expenses incurred or suffered by us as a result of the damage and/or theft. Charges may include but are not limited to: all property damage; missing or damaged items; smoking fee; cleaning fee; and guest compensation.
Identity Verification - To protect against identity theft and fraud, and for the safety of other guests and neighbors in the community, you will be required to provide a scanned or photographed copy of your valid, government-issued photo ID during the virtual check-in process for the purpose of performing a background check or screening.
Use - The unit and amenity areas shall not be used for any unlawful or illegal purpose. No nails, screws, or other items may be driven into any portion of the unit. Guests shall use the unit for residential purposes only. Guests shall not conduct any commercial, industrial, or retail activity in the unit. ABSOLUTELY NO COMMERCIAL FILMING WITH OUT HOSTS CONSENT
Client Accommodation Agreement - Prior to arrival, all guests must agree to abide by the House Rules, which will be provided to the guest for review and confirmation after the virtual check-in process.
Security Deposit – Non-compliance with the House Rules and Stay Rules could result in a penalty and/or forfeiture of the Security Deposit and/or eviction without a refund.
Maintenance - Staff come once a week and cannot be rescheduled. We take pride in maintaining our homes for the benefit of all our guests. Our management and staff reserve the right to enter property and report any damage or prohibited activity.
Additional Notes - We cannot guarantee against mechanical failure of heating, air conditioning, appliances, TVs/VCRs/DVD Players, stereo equipment or pools/spas. Please report any inoperative equipment to the host promptly. We will make every reasonable effort to have repairs done quickly and efficiently. If you demonstrate that the problem persists after being given phone instructions by an associate, a maintenance service professional may be dispatched. NO REFUNDS OR RENT REDUCTIONS WILL BE MADE DUE TO MECHANICAL FAILURES OR MALFUNCTIONS, INTERRUPTIONS OF UTILITIES, MAINTENANCE PROBLEMS OR CONSTRUCTION IN THE AREA. WHILE WE WILL MAKE EVERY EFFORT TO REPAIR ANY MAINTENANCE ISSUE IN A TIMELY MANNER, IT CANNOT GUARANTEE THAT THE ISSUE WILL BE FIXED DURING A GUEST STAY, AS THE COMPANY MAY HAVE TO GO THROUGH HOME WARRANTIES. We will always look for alternative solutions to ensure and prioritize guest comfort.